If you experience any issues with the live stream, Jum Media has a help and troubleshooting page on our website that you can refer to. This page provides step-by-step guidance on how to troubleshoot common issues with the live stream such as buffering, poor video quality, and connection issues.
Additionally, our team is available to assist you with any issues you may encounter during the live stream. You can contact us by web chat, phone or email, and one of our technicians will be happy to assist you with troubleshooting the issue.
We recommend that you check the help and troubleshooting page on our website before contacting us, as it may contain the information you need to resolve the issue.
If you are still unable to resolve the issue, please don’t hesitate to contact us and we will do everything we can to assist you with troubleshooting and resolving the issue as soon as possible.