Frequently Asked Questions

Home » About us » Frequently Asked Questions

Before purchasing Live Streaming, Video Production and aerial photography and drone videography service, we have listed below some frequently asked questions, which can be used as a checklist before signing off with your provider.

Live Streaming FAQs

  1. Why live streaming?

Live streaming is powerful in that it allows you to connect and interact with a potentially global audience of your choice in real time. The rapid growth of live streaming video is a testament to how well received it is by viewers of all ages and nationalities. There are a number of opportunities to optimise and monetise your stream to reach your goals.

 

  1. How does it work?

We consult with you extensively on your objectives including live and post-live editing and integration options. Our first class videographers shoot your event, sport, or business campaign and stream it live to the digital platform/s of your choice. Your audience can log on to watch and interact with your video live. Post-live, we edit and polish your video for the perfect memento and/or marketing tool.

 

  1. Who can watch a live stream?

You choose. You can make your live stream freely available to a global audience, set up a paywall for paid viewing, or password protect your stream for you chosen audience only.

 

  1. What digital platforms do you live stream to?

We can stream to multiple sources, YouTube, Facebook, Twitter and your own webpage. We can even help you create a webpage if you need to. Name your platform!

 

  1. What does On-Demand mean?

When your live stream is finished, you can upload the post-live video for viewers who were not able to watch the live stream. On-demand video can still be password protected and set up with a pay per view paywall option.

 

  1. What is a simulcast?

Simultaneous broadcast of your live stream to multiple different sources at the same time. You might choose one digital platform – or several platforms of your choice.

 

  1. Can you live stream outdoor events?

Not a problem. If there is mobile reception or internet, then we can go live. We can also broadcast events that cover large areas, cities or countries.

 

  1. What sort of internet connection do I need for live streaming?

We can work with multiple levels of internet connections. We have the capability to ‘Bond’ multiple connections together to improve the reliability of mobile internet coverage.

 

  1. What happens if the connection drops out during the live stream?

We’ll handle that. We can provide bonded streaming to ensure your stream is rock solid from start to finish. Our tech can incorporate up to five sources in any combination such as multiple linked 4G mobile data connections, Ethernet and Wifi to share the streaming load.

 

  1. Does the convenience of live streaming result in a reduced live attendance?

This is a great question..Each campaign is unique,  And there’s no one-size-fits-all approach to a successful live stream. We help you choose the right platform/s to ensure your campaign works in harmony, not in competition with your live attendance marketing efforts. Read more on this question here.  

 

  1. Can I make revenue out of a live stream campaign?

Certainly can! We can help promote sponsorships, pay per view, we can even set up donations so viewers can contribute a little or alot.

 

  1. Who owns the rights to the live stream video?

You do! Although we do reserve the right to use videos we’ve produced in our portfolio and on our website – unless previously arranged otherwise in writing within our agreement.

 

  1. How do I get a copy of my live stream video?

We can deliver you a copy of your live stream video well within an hour of the end of the shoot. If there are additional production and editing requirements, in most cases you can expect delivery within less than 24hrs and often with the hour.

 

  1. Why should I choose Jum Media?

Our service and professionalism is first class without the hefty price tag. We are committed to creatively delivering an affordable live streaming service of exceptional quality. We’re a well oiled team with the latest and greatest equipment and technology to ensure a fuss-free enjoyable service for our customers. Visit our About Us page to learn more about why we are the right choice for you.

Film and Video Production FAQs

 

1.         Why Video?

Video is the most efficient and engaging form of communication for any commercial or personal project. By 2019 video is expected to be responsible for 80% of all global internet traffic. It has been said that one minute of video is worth 1.8million words – we agree.  

2.       Will you assist me with some ideas and scriptwriting for my video production?

Most definitely. We partner with you to create the ideal video concept, storyboard, and script to help meet your ultimate film production goals. We work tirelessly and efficiently to ensure you get the best value for your investment.

3.       How do you prepare for the video shoot?

We take a strategic approach to preparing for your shoot. First, we gather all the necessary filmmaking gear from our checklist, then journey to your filming location and start shooting. We work with you during the film production process to give you the most memorable experience possible.

4.       What steps to do you take to make a professional video?

At Jum Media, it is critical to have structure when creating any high-quality video production. We follow a proven film and video production process to make any video come to life. Check out our Video Production Process.

5.       Do I get to see previews of the edited video before the final product is delivered?

Of course. Collaboration is an essential aspect of our business. We remain in close contact with you throughout the production and are more than happy to provide previews of the edited footage. If you require any changes, we will make the adjustments promptly.

6.       What film and video production services do you offer?

We offer a range of film and video production services including (but not limited to):

  • Aerial Drone Videography and Aerial Cinematography
  • Live Streaming Video
  • Brand Video Production
  • Sporting Event Filming and Live Streaming
  • Personal Event Videography and Live Streaming
  • Live Concerts and Stage Production Video and Live Streaming
  • Drone Video & Photography for Real Estate
  • Real Estate Auction Live Streaming
  • Social Media Advertising Packages
  • Small Business Video Production
  • Seminars, Meetings and Conferences
  • Corporate Video Production

7.       Do I actually need professional video production services?

Certainly. Without a professional video production team with the right audio equipment, lighting, script and editing services, your video can end up looking and sounding poor quality and unprofessional. This can reflect negatively on your company’s image. More importantly, it may not capture the attention of your audience as it should. Up to 67% of viewers of live stream video say the most important factor is quality.

8.       Why should we hire Jum Media?

Our service and professionalism is first class without the hefty price tag. We are committed to delivering affordable video production services with exceptional quality and creativity. We’re a well oiled team with the latest and greatest equipment and technology to ensure a fuss-free enjoyable service for our customers. Visit our About Us page to learn more about what makes us unique.

9.       Who owns the footage after the video is produced?

You do, although we do reserve the right to showcase videos we’ve produced in our portfolio,  on our website and in advertising and promotions – unless otherwise stipulated. We discuss and decide upon this within our agreement.  

10.     How do I get my video?

When it is time to unveil your polished video production package, we ensure that delivery is carried out quickly and efficiently via your preferred medium.

Aerial Photography and Drone Videography FAQs

 

1.         What is a UAV?

The UAV is an acronym for Unmanned Aerial Vehicle, which is an aircraft with no pilot on board. UAVs can be remote controlled aircraft or can fly autonomously based on pre-programmed flight plans or more complex dynamic automation systems.

2.       Is it illegal to operate drones commercially?

Commercial drone operation is legal as long as you have the proper licensing. We hold an Operator’s Certificate (OC) that is approved by the Civil Aviation and Safety Authority (CASA). This certificate permits us to fly commercially anywhere across Australia.

3.       What about safety?

At Jum Media, we have a strict focus on safety and security. Our UAVs are fully equipped with the latest safety features for seamless operation on even the most challenging aerial and ground missions. This way, we are always ready and able to take on any flight.

4.       Do you carry flight liability insurance?

Absolutely. We hold an extensive liability insurance policy. If you decide to book us, we will be happy to provide you with any documentation.

5.       Are you approved for night drone flights?

Yes. We are approved and insured by CASA for night operations throughout Australia. Only approved operators can legally fly after dusk and before dawn.

6.       Where are you located and what areas do you serve?

We are based in Wollongong, New South Wales, Australia. We provide professional aerial photography and drone videography services, serving all areas across Australia.

7.       What training and experience do you have when it comes to flying drones?

Our CASA-certified pilots are versed in operating even the most current UAVs. Their extensive experience, together with their broad knowledge of UAV-based aerial videography and photography, enable them to take on complex flight paths with high precision, producing some of the most spectacular drone aerial photography and cinematography in a global span.

8.       Are you able to operate in non-ideal weather?

Yes. Our aerial drones can fly in some of the harshest weather conditions including winds of up to 30 km/h, while still providing smooth and precise operation. However, before all flights we conduct a preflight safety check to ensure safety is maintained at all times.

9.       What types of drone aerial services do you provide?

At Jum Media, we offer a broad range of drone aerial services including (but not limited to):

  • Commercial and Residential Aerial Photography and Videography
  • High-End Real Estate Marketing
  • Drone Coverage for Sporting and Live Events
  • Emergency Response
  • Livestock Monitoring
  • Golf Flyovers
  • Aerial Drone Asset Inspection

10.     How can I book Jum Media?

You can book us by filling out our UAV Quote Request form. We will contact you shortly!

Still Have Questions?

If you have questions that haven’t been answered on our FAQ page or you are interested in acquiring a collaboration, contact us and we’ll get back to you shortly.